This Privacy Policy explains how mybos88 collects, uses, stores, and protects the personal data of members and visitors. Please read it carefully before using the Platform.
21+ mybos88 services are restricted to persons aged 21 and above.
mybos88 ("we", "us", "our", the "Company") is committed to protecting the privacy and personal data of all members and visitors to the mybos88 platform, accessible at mybos88.win (the "Platform"). This Privacy Policy ("Policy") sets out how we collect, use, store, share, and protect personal data in connection with the provision of our online casino, sportsbook, and associated services to members in Malaysia and other permitted jurisdictions.
This Policy should be read alongside the mybos88 Terms & Conditions, which govern the overall relationship between mybos88 and its members. By registering an account or otherwise using the Platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.
mybos88 operates under international gaming authority licensing, which imposes specific data processing obligations including identity verification, anti-money laundering record-keeping, and responsible gaming monitoring. This Policy reflects those obligations alongside general data protection best practice.
The data controller responsible for personal data processed through the Platform is mybos88, the entity holding the international gaming authority licence under which the Platform operates. For data-related enquiries, members and visitors may contact us using the details set out in Section 14 of this Policy.
mybos88 collects personal data in several categories, depending on the nature of your interaction with the Platform:
| Category | Examples | Source |
|---|---|---|
| Identity Data | Full name, date of birth, nationality, MyKad / passport number, photograph | Provided by member during registration and KYC |
| Contact Data | Malaysian mobile number, email address | Provided by member during registration |
| Financial Data | Bank account details, e-wallet identifiers (Touch n Go, Boost, GrabPay), transaction history | Provided by member and generated through Platform use |
| Gaming Data | Game history, bet amounts, session durations, win/loss records, bonus usage | Automatically generated through Platform use |
| Technical Data | IP address, device type, browser type, operating system, session timestamps | Automatically collected via cookies and server logs |
| Communications Data | Live chat transcripts, support email content, in-platform notifications | Provided by member through support interactions |
| Compliance Data | Source of funds declarations, PEP screening results, AML records | Provided by member and generated through compliance processes |
mybos88 does not collect sensitive personal data (as defined under applicable data protection law) beyond what is strictly necessary for regulatory compliance — specifically, where applicable, data relevant to problem gambling indicators as required under our responsible gaming obligations.
mybos88 processes personal data on the following legal bases:
mybos88 uses the personal data collected for the following purposes:
mybos88 does not sell, rent, or trade your personal data to third parties for commercial marketing purposes. Data is shared only as described below and only to the extent necessary for the specified purpose:
All third-party data processors engaged by mybos88 are bound by contractual data processing agreements requiring them to implement appropriate technical and organisational security measures and to process data only on mybos88's documented instructions.
mybos88 uses cookies and similar tracking technologies on the Platform for the following purposes:
mybos88 does not use third-party advertising or retargeting cookies. You may manage cookie preferences through your browser settings; however, disabling strictly necessary cookies will prevent the Platform from functioning correctly.
mybos88 retains personal data for the following periods, after which data is securely deleted or anonymised:
mybos88 implements the following technical and organisational measures to protect personal data against unauthorised access, disclosure, alteration, or destruction:
Notwithstanding these measures, no data transmission over the internet or electronic storage system is entirely secure. mybos88 cannot guarantee absolute security of your data. In the event of a data breach that poses material risk to members, mybos88 will notify affected members and relevant authorities in accordance with applicable legal obligations.
Subject to applicable law and our regulatory obligations, mybos88 members have the following rights in respect of their personal data:
To exercise any of these rights, contact mybos88 at [email protected]. mybos88 will respond within thirty (30) days. We may require identity verification before processing rights requests to protect against unauthorised access to member data.
mybos88's primary data infrastructure is located in the jurisdiction of our gaming authority licence. Where personal data is transferred to processors located in other jurisdictions — for example, game content providers or identity verification services — mybos88 ensures that appropriate safeguards are in place, including contractual data processing agreements incorporating standard data protection clauses.
For members accessing the Platform from Malaysia, data may transit through servers in multiple jurisdictions as part of normal internet routing and content delivery. Such transits are incidental to service delivery and are covered by the security measures described in Section 9.
21+ The mybos88 Platform is strictly restricted to persons aged 21 years and above. mybos88 does not knowingly collect personal data from persons under 21. If we become aware that personal data has been submitted by an underage person, we will delete that data immediately and close the associated account without compensation.
If you have reason to believe that an underage person has registered an account on mybos88, please contact us at [email protected] immediately.
mybos88 may update this Privacy Policy from time to time to reflect changes in our data processing practices, regulatory requirements, or operational procedures. Where changes are material, mybos88 will notify registered members via their registered email address or in-platform notification at least seven (7) days before the updated Policy takes effect, except where immediate amendment is required for legal or regulatory compliance reasons.
The date of the most recent revision is indicated at the top of this Policy. Continued use of the Platform after the effective date of any revision constitutes your acceptance of the updated Policy.
For any queries, concerns, or requests relating to this Privacy Policy or mybos88's data processing practices, please contact us:
mybos88 will acknowledge privacy-related enquiries within 24 hours and provide a substantive response within thirty (30) days. If you are not satisfied with our response, you have the right to escalate your complaint to the relevant data protection authority in your jurisdiction or to the dispute resolution body under our gaming authority licence.
Email and contact details above are plain-text reference information only. mybos88 does not use mailto: links on this Platform.
Six pillars of our commitment to member data privacy and security.
All data exchanged between your device and mybos88 is protected by TLS 1.3 — the current industry gold standard for web encryption. Your credentials and payment details are never transmitted in plain text.
Payment processing on mybos88 is handled through PCI-DSS compliant infrastructure. Raw card and e-wallet authentication data is never stored on mybos88 servers — tokenisation handles all sensitive payment credentials.
mybos88 collects only the personal data that is genuinely necessary for service delivery and regulatory compliance. We do not collect or retain data beyond its stated purpose — and we delete or anonymise data in accordance with our documented retention schedule.
mybos88 does not use third-party advertising networks or retargeting cookies. Your browsing activity on the Platform is not shared with ad exchanges or social media platforms for commercial profiling purposes.
mybos88 members can access, correct, or request deletion of their personal data by contacting support. Rights requests are fulfilled within 30 days. Where deletion is restricted by regulatory retention requirements, mybos88 will explain the specific obligation.
Data processing at mybos88 is subject to annual audits under our international gaming authority licence. Audit findings are reviewed by the compliance team and any required remediation is implemented before the next audit cycle.
Your data is handled with care. Join Malaysian players across Kuala Lumpur, Penang, and Johor Bahru who trust mybos88 for live casino, slots, and sportsbook in Ringgit. Deposit from RM 20 via Touch n Go.
21+ For entertainment only. Gambling involves risk. Please play responsibly.